Returns & FAQ
Ebooks & Audiobooks
Digital products are delivered by BookFunnel — you'll get a download link right after checkout, with simple instructions for sending the book to your Kindle, Nook, phone, or tablet. If your link doesn't arrive or won't open, contact us and we'll sort it out. All ebook and audiobook sales are final (digital files can't be returned), but if your file is corrupted or incomplete, we'll replace it — no hassle.
Signed Paperbacks
Signed copies are printed and signed to order, so please allow extra handling time before shipping. Every book is checked before it goes out. If yours arrives damaged or has a print error, send a clear photo (flat, well-lit surface, issue visible) plus your order number, and we'll replace it or refund you.
Apparel & Swag
Tees, sweatshirts, and stickers are made to order. If yours arrives with a print defect, send a photo showing the issue and your order number and we'll make it right. Because each item is printed just for you, we can't accept sizing returns — please check the size guide before ordering.
Cancellations
Changed your mind? Cancel or amend through the link in your confirmation email, as long as the order hasn't gone into production yet.
Payments
We accept credit/debit cards, PayPal, Google Pay, Apple Pay, and Klarna/Afterpay, plus local methods depending on your location.
International Orders
Import taxes or duties may apply depending on your country — these are the buyer's responsibility.